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A-Appliance Xperts

RESIDENTIAL AND Commercial Appliance Repair Reviews

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★★★★★
The principle issue which led to my calling A-Appliance was, I thought, unusual; an assessment later confirmed by the technician, who explained he'd never seen anything like it. Nonetheless, he quickly devised a strategy for addressing the problem, and kept at it until the job was done. He then turned around and freely gave of his time to assist in making an unrelated repair that was merely tangential to the original issue.

Following this, the technician expertly repaired a second appliance - fortunately that one had a far more traditional problem; simply a worn out part. Throughout it all, he maintained not only a professional, but good-natured and genuinely kind demeanor. While I certainly can't speak to the experience of anyone else, mine was a thoroughly positive experience, and I'm quite grateful for the expertise that was brought to bear.
- David Holman
★★★★★
In my role as a realtor at 600 North Lake Shore Drive in Chicago, the owners with tenants often require assistance with a variety of property management activities, so I need a roster of trusted service providers who I can consistently rely on to do timely work providing the highest quality service. Juan is at the top of that list. Juan is super easy to work with, always on time, and very courteous. He diagnoses and fixes problems with a quick yet thorough and professional approach. He is able to service any appliance and brand including, but not limited to, Bosch, Wolf, Sub-Zero, Decor, Whirlpool, KitchenAid, Samsung, GE, Frigidaire... just to name a few. When parts are required, Juan obtains them quickly and cost effectively. As part of Appliance Experts service offerings, Juan is also able to accommodate next day appointments. In my role as an agent, I need to feel comfortable that the person I call is honest, capable, and trustworthy. That is exactly what Juan delivers! Overall, Juan is very courteous, responsive, highly skilled, and extremely reliable. I never hesitate to recommend Juan to anyone!
- Stephanie Maloney
★★★★★
Jaun thank you so much! It’s very difficult when selecting a repairman and finding an honest one. We were expecting the worst, and any company could have taken advantage of that, but Juan was honest and told us the damage was something much less serious and fixed the problem wish our washer in less than 30 minutes! After the repair he quickly went through our other appliances and gave us tips to prevent any damage. We will be forever using appliance experts for any repairs we need! We are completely blown away at the service from Jaun, thank you for your excellent service!
- Carmen Cosmano
★★★★★
I had a wonderful experience with AAX. When I called, I was able to get same-day service on my oven. Luckily they were able to repair the heating element right on the spot. I highly recommend Frank from AAX.
- Gina M.
★★★★★
We called A-Appliance in the hope for refrigerator repair on a saturday afternoon for my mom's fridge that had stopped cooling. We were incredibly surprised that we could get a sunday service call. Carlos was our tech, and he was able to come out much earlier than we had originally anticipated. He diagnosed the problem in minutes, we got lucky enough that he had the replacement part on his truck, and he was able to make the repair right away! Carlos explained the problem, offered options, and gave us expert advice with his knowledge of appliance repair and care. This kind of friendly, knowledgeable, and expert service is incredible to find!! We will definitely keep this phone number handy for future repair needs!!
- Chris B.
★★★★★
I was really happy with the work I got done on my refrigerator.. it's was down for almost 24 hours! only waited the next morning to have someone come and check it out. My fridge wasn't cooling and i spent 6 hours myself trynna troubleshoot, …More
- Bobby C.
★★★★★
Carlos was right on about the problem we had with an older fridge and remedied it quickly. If needed will use your services again. The price was very reasonable in this day and age!”
- Charles J.
THANK YOU
★★★★★
Thank you for doing a great job.
- L KOTWILA
Great Job
★★★★★
The office called 1/2 before the technician came to my house to fix my dryer. Dino was extremely polite and knew what he was doing. My dryer was fixed within 20 minutes. He even told me about the coupon for $10 off on the repair. Will use him again.”
- P Goczeski
★★★★★
technician was good, my tenant has not had any issues with the dryer. I would call again several times. I have been a customer for 5 years.”
- GILBERT
★★★★★
technician did an outstanding job, he was great, I also had a different technician, Leo fix my refrigerator. I would call them again for service. My appliances are working fine.”
- L KUCHURIS
Technician Was Very Good
★★★★★
always nervous to have appliance guy come out. Not sure how I got the number for these guys. Called this morning, they were out within a few hours. They gave me a three hour window and also called when the tech was 30 min, away. Can't ask for better communication that that. Technician was very good and really took his time with my kitchenaid stove. He was very careful not to scratch my hardwood floors. I was completely satisfied with the service, and I will call a appliance xperts next time I need service. thx”
- M.K
Promptly Answers
★★★★★
Open for Service on weekend, espicially Sunday, and late service up to 9 pm. Promptly answers the phone. clear communication, and quick tech dispatch. $70 diagnostic fee is APPLIED to work done, NOT an addition”

- Belle L.
Great Price
★★★★★
Had Terry from a appliance xperts out to fix my mom's refrigerator he was awesome, knowledgeable of machine explained, explained everything to us and have her a great price, Refrigerator works great would definitely use them again.”
- John H.
Sent Someone Next Day
★★★★★
Was having a problem with my refrigerator and called the appliance Xperts and they sent someone the next day on short notice. They explained the problem to me and showed me what's wrong. The service quote price was very reasonable and the technician was very professional. Highly recommend that you give them a try as I will use them exclusively going forward.”
- Alex V.
Waiting for Parts - 17908
★★★★☆
The technician came to my home to fix my dishwasher. He told me the part was not available to two weeks. He called several parts places while he was at my house. 3 days later he called - he was able to locate the part. Made my day”
- M Metz
Honest Technician -
★★★★★
I could not unlock my self cleaning oven. The technician showed me what to do if it happened again. He also asked if anything else in the kitchen was wrong. He took out the screen in my vent hood and helped me clean it out. No additional charge.”
- L Peters
BAD NEWS / 288514
★★★★★
Called to have my fridge looked at because it was not cooling. Had service that day and earlier than they said. The tech was really nice, even though he gave us bad news. I get a new fridge for Christmas. lol I would recommend them to everyone. Don't put off calling them if you need help.”
- Carol S.
Waiting for Parts - 17908
★★★★☆
The technician came to my home to fix my dishwasher. He told me the part was not available to two weeks. He called several parts places while he was at my house. 3 days later he called - he was able to locate the part. Made my day”

- M Metz
Dryer No Heat - 17654
★★★★★
I called A-Appliance Xperts because my dryer was not heating. They explained the service charge and took my information. At the end of our conversation, the dispatch office asked when I had my vents cleaned. I told them I clean my lint screen after I finish drying all my clothes. They suggested I look at the vent line in the back. My husband checked the vent line and it was clogged. I called to cancel my appointment - the dryer was working. I will call them if my other appliance do not work. They saved me some money.”

- B Mikol
Help Refrigerator is dead - 17214
★★★★☆
My refrigerator was not working and I was worried because of my medication. I called A-Appliance Experts and they had someone out within 2 hours. I had called Sears and they could not come out for two weeks! The technician explained everything and gave me my options. My refrigerator was working and I did not loose anything”
- P Hickly
Never judge a book but it's cover
★★★★☆
I had this technician come to my house to fix my dishwasher. I thought he was a little strange at first. He got right to work and had it working within 20 minutes. Happy I called.”
- R Halisz
GREAT SERVICE
★★★★★
Carlos made sure I understood what was happening with my refrigerator. I decided not to have it repaired at the present time. He did, however, fix the leak I had with my washer. Will use Carlos again”

- H MANUAL
GREAT SERVICE -
★★★★☆
ON TIME AND POLITE.”
- Y GREGG
WILL USE AGAIN
★★★★☆
Technician was fine. Refrigerator is working fine. Will use the company again”
- Cottrell
VERY PLEASED / 304973
★★★★☆
Service was fine, WILL call A-Appliance Xperts Inc again”
- Gliece
Tech was Good / 287722
★★★★☆
likes the technician, referred him to 4 of her friends. Would call again for service.”
- M Foster
CARLOS WAS VERY GOOD / 289395
★★★★☆

Technician was very good. Oven is working fine. Will definitely would call again for service.”

- Dobben

QUICK SERVICE / 285179
★★★★☆

Technician was fine. States our service was quick, other companies would take 4 days to get to their house to fix the refrigerator. this is the second time we use A-appliance and has been happy with the services.”

- Prendergast

WILL USE AGAIN / 289489
★★★★☆

Technician was fine, provided great service, gives him a high rating. would sure use the best service again. I will Recommended the service to others.”


- Bianco

COOL REFRIGERATOR / 304778
★★★★☆

Technician was excellent, made me happy. Would call again for service. Refrigerator is like new.”


- Hillard

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Thank you for taking time out to leave us a review! A-Appliance Experts is dedicated to helping you with whatever you need and continually commits itself to customer service.

For over 35 years A-Appliance Experts has brought our experience in the appliance repair industry to every resident and business we have serviced. We thought it best that you hear more from you so we can continually provide the best customer service in the industry. Below you will find some of the experiences our customers have had when it came to the fair pricing, on time service, and overall customer service provided by our team at A-Appliance Experts.

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